So many times we tell customers about a product and they say, “no”. Our response? We all just walk away and are fine with it. However, that needs to change. You need to understand why consumers say no to you and learn how to respond. So, this week’s marketing tip is all about not taking no for an answer. There are just a few tips that you need to follow that will help your customer’s remember your business, even after they’ve said no.
Why should you keep going if the consumer has already said no? Well, there can be many factors for them saying no to you. They may not be in the market for that particular item just yet or the timing just isn’t right for them. Maybe they don’t need it at all, but that doesn’t mean that they’ll someday want it.
If you still continue your salesmanship even after they’ve said no, they’ll remember your name whenever they are ready to make a purchase. Of course, we’re not saying keep on them until they never want to come back into your store. There is a stopping point for that. However, you can still keep telling them about the amazing benefits of your service or product even after they’ve said no. Just not too far.
Keep In Touch –One of the most important things you can do is keep in touch with potential clients. Get your potential customer to sign up for your newsletter or tell them about your social media page. This way, your company’s name is always on their mind. It may have not been the right time to purchase your services or product, however, that doesn’t mean the right time isn’t in the near future. Send out a thank you card or just let them know that you appreciate them for stopping in. If you show this potential customer that you truly do care about your customers, they’ll definitely want to become a regular.
This week’s marketing tip is about NOT taking no for an answer. There could be many factors on why they said no. However, if you are patient, slightly persistent and show them that you truly do care about your customers; they will become one of your best customers!
Hope this was helpful! Until the next marketing tip, check out the latest news and wholesale suppliers at FGmarket.
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