Social media is a key element to any business. It lets you interact with your customers and reach out to them.Your customers will actually feel like they are apart of your business and will love giving them input and interacting with you. FGmarket has 5 tips of how to increase engagement through social media.
Keep it short – The longer the post, the less likely your customers are to read it. People want to read it in a few seconds that it gets to the point. Less than 100 characters are key. Also, photos definitely help as well.
Don’t shorten URLs – Shorten URLs gives you more space to type. However, consumers want to know where they’re going. So many times consumers click on a link and it’s an ad or spam. They want to know where they’re clicking and not getting sucked into spam.
When are you consumers online – You want to make sure you are posting when your customers are online. Are they online in the morning, afternoons or evenings? You want them to see your post. Once they do, they’ll interact if it intrigues them.
Use your words – Make sure you’re direct in your posts. Consumers will more than likely respond when they see the words like, submit, comment or tell us. Using the right words will help get your customers to interact.
Ask – Ask your customers questions. Whether its their opinion or thoughts on something going on in your store, if it concerns them, they’ll answer. They’ll also feel as if they have an opinion in your store.
Increase your Facebook engagement or just social media engagement by using these few simple tips.
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